VELOURA

Privacy Policy

Last Updated: July 1, 2025

At Veloura (accessible from https://veloura.live), we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

• - Personal Information: Name, email address, shipping address, phone number, payment details, etc.
  
• - Order Details: Items you purchase, order history, tracking details.
  
• - Device Information: IP address, browser type, device type, referring site, and time zone.
  
• - Cookies & Tracking: We use cookies and similar tracking technologies to improve your experience and analyze traffic.
  

2. How We Use Your Information

• We use the collected information to:
  
• - Fulfill and deliver your orders
  
• - Provide customer support
  
• - Send you updates and promotional emails (if you opt in)
  
• - Improve our website, services, and user experience
  
• - Prevent fraud or security breaches

3. Sharing Your Information

• We do not sell or rent your personal information. However, we may share your data with:
  
• - Trusted service providers like payment gateways, logistics, analytics tools
  
• - Legal authorities if required by law
  

- Platforms such as Google, Meta, etc., for advertising (without revealing personal details)

4. Your Rights

Depending on your location, you may have the right to:

• - Access or request a copy of your personal data
  
• - Request correction or deletion of your data
  
• - Opt-out of marketing emails anytime (via unsubscribe link)
  
• To request any of the above, email us at veloura.live@gmail.com.
  

5. Data Retention : We retain your information as long as necessary to provide services, comply with legal obligations, and resolve disputes. After that, data is securely deleted.

6. Security : We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy : Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Third-Party Links : Our website may contain links to third-party sites (e.g., Instagram, payment providers). We are not responsible for their privacy practices.

9. Changes to This Policy : We may update this policy from time to time to reflect changes in our business or legal obligations. Updates will be posted on this page with a new “Last Updated” date.

10. Contact Us : If you have any questions about this Privacy Policy or your data, contact us at:

📩 veloura.live@gmail.com